The Simplest Way to Get Repairs
The Member Preferred Repairs Program is a service available to policyholders of the Automobile Club Inter-Insurance Exchange and the Auto Club Family Insurance Company. This is an easy way to get your car repaired when it is involved in a loss covered by your auto policy.
This program allows for Member Preferred Repairs of your car at a number of repair facilities which, because of their reputation of excellent workmanship and competitive prices, have been designated as shops where repairs are authorized before the car is inspected by our representative. We will contact the Member Preferred Repairs shop, authorize the repairs and let them know you will be calling them for an appointment. If your car is not driveable, we will call the shop to have them tow it to their shop.
When the repairs are complete, they will send the repair bill directly to us. All you have to do is pay them any applicable deductible when you pick the car up.
We guarantee that the workmanship of the Member Preferred Repairs Shop will be of the quality generally accepted in the automobile repair business. Under this guarantee, we will remedy any departure from this standard. This guarantee is in effect as long as the car is titled by the current owner.
We certify that each Member Preferred Repairs Shop has the trained personnel and specialized equipment necessary to repair the damaged vehicle to its original condition and integrity.
If you are interested in this option, please ask about it when you report your claim to the nearest AAA Claims office.
Please keep in mind that most body shops in this program welcome all vehicle makes. For a list of Member Preferred Repairs Shops in your area, please select the closest geographic area from the list below: